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      Concentrix

      Engaged employer

      Concentrix reviews

      In the end, felt like I had wasted 10 yrs of my life there. - Team Leader Concentrix Employee Review

      2.0
      16 May 2020
      Team leader
      Recommend
      CEO approval
      Business outlook

      Pros

      Great People to work with Mostly good contracts

      Cons

      Leadership from upper management has deteriorated in last 5-6 years. Culture has changed for the worse with Convergys, then Concentrix ownership. With the exception of one contract, tools and resources were not adequately provided to front-line associates so that they could focus on their customers. Poor communication from site management to front-line personnel (Associates and Team Leads).

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      Concentrix Response
      6y
      Thanks for leaving a review- sometimes it can be hard for us to know someone has had a bad experience and we want to be able to address the reasons why. Concentrix Belleville is a place we want people to be excited about. Your feedback and Advice To Management will be shared with the leadership team so that we can re-evaluate engagement at that site. We wish you the best of luck moving forward and thank you for the time you spent with us.

      Explore other reviews about Concentrix

      5.0
      5 Jun 2026
      Game changer
      Recommend
      CEO approval
      Business outlook

      Pros

      A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

      Cons

      Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

      2.0
      22 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

      Cons

      Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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