As a new starter at Concentrix Tigerspike, there has been nothing but support and fun from the whole team. The office culture is fantastic, everyone is included. There are multiple activities that bring everyone together which makes it’s really fun going to work!
Cons
So far I haven’t experienced any cons :)
Concentrix Response
4y
Thanks for the amazing review - we're lucky to have you! We are incredibly proud of the culture and high performing teams we've built over the years - it's been the foundation to our success. I'll take this opportunity to also thank you for being part of that success and bringing in even more fantastic people during your time so far - Keep it up!
Cheers, Charley Rowley
A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!
Cons
Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.
Paid training
Always hiring
Occasional snacks
Some managers are cool
Cons
Lie about base pay and pay structure
Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.)
Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason.
Schedule will change constantly and often little notice.
-Mandatory hour cuts and overtime within 2 weeks of each other
-Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10.
HR will lead you on about opportunities in other departments but they never actually open for you.