Good start - Social Media Customer Support Specialist Concentrix Employee Review

4.0
30 Jul 2021
Recommend
CEO approval
Business outlook

Pros

Opportunities to grow, long and through training (6 weeks) prior to actuall work start, different bonuses and strong union

Cons

Working in cubicle, probably not a con for everyone, but for me the whole interior design of the place looked like from a depressive 90s movie

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Concentrix Response
4y
Hello dear colleague, thank you for your feedback at this point. We will take your feedback with us for those responsible so that we can continue to work on it in the future. Nevertheless, we would like to ask you to contact your superiors or your human resources department and pass on your suggestions directly to them. They will always be there to help you with questions, suggestions or problems. We would like to improve the work at Concentrix together with you and are looking forward to your support. All the best for the future and many greetings! Lisa, Marketing

Explore other reviews about Concentrix

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

3.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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