Amateurish Operation - Marketing Expert Concentrix Employee Review

1.0
17 Feb 2022
Recommend
CEO approval
Business outlook

Pros

- Salary is better than the Customer Service job with better hours. - Nice people in teams and Team Leads who care - The initial induction process was efficient and effective to get computer kit and was an impressive first impression - Career opportunities are there for those who are eager enough, but in very limited types of positions like Trainer and Team Lead

Cons

- Seems like management is out of depth, poor communication and don't respond to emails or give feedback, despite claiming they want this feedback in close to worthless bi weekly meetings which don't even ask for feedback or questions (whenever it has happened, they try to end meetings early and close the questions down) - Out of touch management, bragging about best profits in years and then giving a gift of a horrible, branded bottle which is purely a branding exercise and insult - Salary has remained the same for over 3 years despite inflation etc and the company admitting they are doing incredibly well - Training is actually more useful to look at videos on YouTube rather than 70% of the Training we went through. Red Hat training 2 weeks was worthless and learned nothing - People seem out of depth in positions above Marketing Expert with limited training given to them it seems apparent

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Concentrix Response
4y
Hi, thank you for your honest feedback. We really care about our people and want to create a work place where everyone feels recognized and welcome. Your feedback helps us getting there.

Explore other reviews about Concentrix

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

3.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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