WAS a good place to work - Sales Advisor Concentrix Employee Review

1.0
3 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Schedule, team, ability to work remotely

Cons

IGH -involuntary go home. Because they have too many people they have come up with this as a solution. (It’s entered in the system as VGH though which is voluntary go home.) It’s not something you volunteer for or even request and it’s supposed to be based on oerformance but it isn’t. It’s their way of cutting hours and nobody is exempt from it no matter how good your numbers are except management of course. Then they say it all ends July 31 only to find out it’s extended through August. The worst part about it is that part of the time you don’t even know you have gotten IGH until you try to clock in and the system tells you that you don’t have a shift that day. When you call HR to complain you are told they’ve never heard of this IGH policy.

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Concentrix Response
2y
Thank you for this review. Although this is not the experience we want you or anyone else to have, we appreciate you bringing it to our attention. We want to make sure that you feel heard and we're disappointed to hear you didn't get the support that you need from your local People Solutions team. Because we're interacting on an anonymous platform, we can't identify where/who you are. However, we still want to know more. Please reach out to our People Solutions team at staff.online.feedback@concentrix.com as soon as you can with more detail so we can pinpoint this issue. You're a valued part of the Concentrix team, and we want to do whatever possible to show you that is an exceptional place to work

Explore other reviews about Concentrix

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent Pay and benefits . Trainers prepare you for basic work

Cons

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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