Product Support - Anonymous employee Concentrix Employee Review

1.0
15 Feb 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This company hires warm bodies. If you are breathing and are capable of sitting upright for an 8 hour shift, you will get hired.

Cons

I am still waiting for a pay stub from my final check. Payroll and HR are disasters. No one in "management" or team leads have any sort of management experience or training. Promotions are based on whether you have been willing to endure the dysfunctional work environment for any length of time. The hiring process does not require any sort of drug test, which leads to extremely low quality employees.

Explore other reviews about Concentrix

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2.0
22 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Cons

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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