Good place to work - Account Manager Concentrix Employee Review

4.0
4 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Working for Concentrix you have plenty of flexibility , You can work remotely at least 2 days a week, There is a good culture of inclusion and cultural diversity . Good benefits and pay is good compared with other outsourcing organizations. There is no micromanagement at all and you feel free to work and organise your day the best way it works for you. Good management , always ready to step in if anything is needed. There is good opportunity for growth within the company and you can build your own career path with the help of your manager .

Cons

The company use to be 100% remote by default , specially at pandemic time was great to find a job like this , However this year they started to ask people to BTO 3 days a week. I can't really say it's a con to highlight but for most people in the team did not work due to live in remote places in the country so they had to move to a different job.

Explore other reviews about Concentrix

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

4.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Great Teamwork within the company Training was efficient Loved working with a diverse population The point system for absences was decent There were incentives around Christmas time and it was fun and engaging You were able to question your QA and could change the outcome if they missed something

Cons

The companies benefits were expensive If there were issues with your internet you would have to take a point even though beyond your control The surveys were from customers and sometimes you can’t make all customers happy and it was added into your QA which you have no control over The shift bidding every 3 months made things stressful, especially when you couldn’t work that schedule given It was difficult to schedule off for holidays and sometimes had no choice but to work nearly all of them because they don’t have holidays off

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