You work long hours for low pay. I've seen the demanding hours cause high levels of stress and, at times, ruin people's personal lives.
The company may be a leader in PR, but the overall sophistication is not in the same ballpark as marketing firms and in-house marketing departments. If the firm wants to play in the world of marketing, they need to step up their game. The firm seems to have a false sense of how sophisticated their work is. Social listening, press releases, and tweets are essentially commodity offerings nowadays.