I would rate it lower if I could - Customer Service Emerson Employee Review

1.0
22 Aug 2014
Recommend
CEO approval
Business outlook

Pros

Upper management is so incompetent that all you have to do is show up for work and you'll blend in.

Cons

this is the worst place I have ever worked. they have absolutely no interest in improving anything and there is a lot to improve. the receiving department causes problems for the entire company and management is too chicken to do anything about it. people are just unpleasant to each other and the attitude of everyone who works there is cover your backside. i have never worked at a place that has so many inventory problems and late deliveries. sales promises customers delivery dates that are totally unrealistic. and no the departments do NOT work well together. worst of all is the lazy union shop. i hate going into that place!!!

Explore other reviews about Emerson

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great work - life balance

Cons

limited growth opportunities unless willing to relocate

2.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great immediate supervisor and their boss. Made top-down communications tolerable. Great co-workers and great collaboration that lifted the entire team.

Cons

(1) RIF based on tenure, not performance. HR is too powerful a department, and everyone fears it. (2) Tenure made you lazy, killed creativity, initiative, and promoted a "yes" culture. (3) During COVID layoffs, CEO pay went from $3.7 million to $15.x million, while employees endured 25% furloughs for 3 months, and management 10% reduction in pay for 6 months - explain how that is reasonable. (4) CEO declared DEI as the way forward for career mobility, and a lot of young, promising talent walked out the door, including DEI-qualified minorities. (5) I was one of those minorities.

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