Pros
There's a lack of IT knowledge within the department at the senior most levels. This provides an opportunity to shine by helping with best practices and moving the department forward. The employees doing the work are friendly and competent.
Cons
When providing those best practices, you rarely receive recognition. Nepotism runs rampant, and the CIO favors loyalty over competence every time, to the tune of promoting inexperienced people beyond their means. Cheap hardware with lack of redundancy to save a few bucks means consistent outages. Hacks put in place by Sr. Dir of IT create a snowball effect that makes simple tasks difficult to accomplish. The IT mentality of Sr. Mgt. is give users just barely enough to get their jobs done, and force business decisions on them. Energy Transfer spends about 20% of what it should be spending on IT as compared to other Fortune 500 companies and it shows.