Great company but horrible mismanaged department - Player Support Epic Games Employee Review

- Amazing benefits and pay - Work with some of the most talented folks in the industry - Move quickly and ship a lot - Have the freedom to make a lot of impact - Not political and a no nonsense place, just a lot of talented and passionate folks wanting to do good work

- Company strategy can shift quickly which can feel chaotic for many people, change is a part of life at Epic - Lots of teams work long hours, not all teams but it’s common

Great Benefits, people you work with are all top notch in their fields.

No growth opportunities or raises at all. I've been here for 4 years and since then have only had 1 notable raise and no promotions. Constant turnover and loss of talent due to over-worked stress and no sense of work/life balance. Management are all incompetent and won't ever take accountability for their terrible actions. "Fast-paced" environment is what they tell you but it's just another way of saying they will over-work you and give you no rewards. C-suite is even more out of touch with their employees and consumers. Constant pivots and changes out of nowhere because some L8 or L9 didn't like it and no one will push back otherwise you get laid off. I was here since 2022 and it has just gone downhill ever since COVID. Layoffs are a clear indicator of a company under-performing and the fact that none of the people involved with the bad decisions were touched indicates that this will continue happening. Terrible place to grow and pay isn't much better.