Pros
Great benefits, good work/life balance, some truly amazing people, diverse work force
Cons
Like any corporate set-up, the actual job/people doing it doesn't matter. All they care about across all sites is making numbers "look good", and management is clueless about who is actually good at the job. No consistency between sites, its very much an us vs them mentality which hurts the department as a whole. No longer bothering to look for qualified candidates. Any warm body will do, then can't seem figure out why they're bleeding money in fraud losses. Not a lot of advancement opportunity if you're not at HQ. VERY political. It's who you know and how loud you can be, not what you know in this department. Sups and managers are almost always in meetings Senior management has no idea how this job is really done.