Enjoyable colleagues but overwhelming workload and low pay - Client Service Representative FIS Employee Review

1.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

I enjoy who I work with and that’s about it.

Cons

Over worked, underpaid. Extremely vital and knowledgeable workers are laid off while other teams complain about being “bored.” We have more work that can possibly be completed in one day, yet out teams get cut while others get paid to do literally nothing all day.

Explore other reviews about FIS

5.0
2 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Good people, technology, benefits package

Cons

No cons - had to leave due to family issues

1.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Most colleagues are well intentioned, but stretched beyond the max.

Cons

After filing for FMLA, my “leader” encouraged me not to involve HR in the future. The whole point of FMLA is job protection. Him making this suggestion, at best, seems highly unethical and potentially illegal. Some leaders are good with people. Others are more techno sound. The ones that can effectively do both are let go. It makes no sense and the company offers little transparency.

2
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