FIS From an Acquired Company Perspective - Anonymous employee FIS Employee Review

1.0
4 Jun 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent benefits (which apparently improved overall as a result of SunGard acquisition) and pay. Some continued flexibility in work schedules and ability to work remotely (also a leftover from SunGard that hopefully won't be lost).

Cons

I can't speak to FIS in general, but am part of the very large acquisition of SunGard, which I would have to say has not been handled well. Not that things were that great under SunGard, with cut-backs and reorganizations that were clearly all about positioning the company to go public or be bought out, and the never-ending initiative to do more with less. Things have not improved under FIS. People stretched to the limit for years, are still expected to cut back in areas that affect our ability to serve our clients and keep products up to date. We have good people in my division, many of whom have been with the company for years and so keep working at it for each other and our clients, but are discouraged and worn out. Seeing more people either "checked out" or just trying to ride it out until retirement. Some (like me) still hanging on in hopes that things will change, but not seeing signs that FIS knows what to do with much of the business they've acquired. Just don't know if senior management really doesn't care (as many around me believe) or really are that clueless as to what's happening on the "front lines". For all that FIS touts a focus on clients and valuing employees, just another big, bloated company, that comes across to employees as all talk, and the decisions made by management seem to be more about making the numbers (and their bonuses) than about supporting the business and enabling employees. New systems, policies and procedures are pushed through with no effort to understand the SunGard businesses and the impact on the business (we are not alike as senior management would like to think) and the staff. We're definitely at a breaking point right now, where we're going to lose specialized talent that cannot be replaced as easily as some would like to think, and woe to those left to keep it going (if it can keep going). Besides the resources of the business unit itself being stretched thin, the centralized FIS resources like IT, HR, accounting/billing are highly ineffective, further affecting the ability of the rest of us to get our jobs done (IT, in particular, has gotten really, really BAD, in what is supposed to be a high-tech company).

Explore other reviews about FIS

5.0
14 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunities and challenging - engaging work.

Cons

None that come to mind.

1.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Most colleagues are well intentioned, but stretched beyond the max.

Cons

After filing for FMLA, my “leader” encouraged me not to involve HR in the future. The whole point of FMLA is job protection. Him making this suggestion, at best, seems highly unethical and potentially illegal. Some leaders are good with people. Others are more techno sound. The ones that can effectively do both are let go. It makes no sense and the company offers little transparency.

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