I am only giving it 2 stars out of respect for what the company was.
FIS is "Leading us with integrity" straight into the ground,
When i first joined Worldpay - heritage Worldpay it was a fun and interesting place to work. with great people and clear routes for progression and career development. unfortunately, after purchasing Vantiv, and then being taken over by FIS. the company has been stripped of all the good qualities and is a shell of its former self.
FIS is attempting to force its "americanised" culture onto its UK employees. which just isn't going to work.
the company care more about profit than anything else, they have no respect for their staff and how hard they work to keep things afloat. you will only be recognized for mistakes. which are easy to make with the incredibly complex monolith of a system that is a Frankenstein hybrid of about 10 legacy systems at this stage.
Since the takeover was completed, colleagues are expected to work 100% harder, with 50% less staff and a pay cut in the form of bonus removals for the lower grade workforce, even though profits increase. however they do somehow find the money for a pointless mid year update meetings full of cringy one lines and music performances that again, nobody cares for. the money that likely cost would have been sufficent to keep the worker bonus. in which, we were told by the CEO we need to work harder! which is borderline insulting.
You will be bombarded with "training" that boils down to a tick box exercise almost seemingly designed to make people waste time and be less productive.
You will be expected to work a ridiculous amount of hours a week with very little recognition, sacrificing your sleep and probably your health for it. this has got progressively worse with new FIS procedures that waste time, experienced staff leaving the company (likely for all the issues i am outlining) and whole teams of people being let go.. with FIS blame is the name of the game, they will look for a scapegoat for issues and prepare to be lambasted by the senior management for issues beyond your control. and you'll be doing all this on hardware/software that barely works.
You will have practically zero work life balance at times. especially since working from home has become the norm. I am in favor of WFH but FIS as a company do not properly prepare or put the correct support in place to assist its employees with the new modern way of working.
For a company that places such emphasis on innovation its Surprising just how poorly managed the internal technology is. especially the security systems. sometimes it feels like working for clown show the amount of hoops you need to jump through. needing up 5 different tokens, logins and processes just to access systems that should be simple. it makes basic duties that would previously taken ten minutes take upwards of 2 hours.
You can expect to slowly but surely have your job replaced in India. and get the luxury of training them up to do it. FIS new mantra is employing on the cheap and let the remaining employees pick up the pieces when obviously skill and knowledge leaves the company and is replaced offshore. prepare to spend half your time fire fighting issues with little knowledge on the subject apart from seriously outdated documentation. and the other half trying to remember which token you need to access the system you need.
progressing here is next to impossible now since the takeover. even if you somehow manage to find the time to learn something new you won't have the resource to do so.
