Going in the wrong direction - Personal Banker Fifth Third Employee Review

1.0
24 Aug 2019
Recommend
CEO approval
Business outlook

Pros

The one positive thing I can still say is that they have a relatively easy to use system and processes. All the things that used to be pros about working here have slowly been eliminated over the years.

Cons

Sales goals should be unique to each branch. Because they don’t take into consideration the specific needs and traffic patterns of each particular office, it results in a scenario where some offices exceed goals and some never meet them. I had a high level manager once tell me to lie about competitor products so that our offerings seemed more enticing when comparing options for clients. I also saw many employees intentionally misleading clients in order to meet sale goals and salespeople altering paperwork so that a product seemed more suitable for the client than it actually was. With the amount of pressure put on bankers to meet and exceed sales goals, it’s no surprise that many people resort to unethical tactics. The options are literally meet your goals or get written up.

Explore other reviews about Fifth Third

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Many of opportunities to promote

Cons

Learning sales can be difficult

3.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The training is very thorough and extensive. They take security seriously. You are supported when you’re a new hire. There are ways to be involved and feel included in the company. Information is readily available to help you.

Cons

It is a job that can lead to a lot of stress. It can be very fast paced. There are a lot of policies, procedures and information to remember. Should have proficient computer skills to be successful with this position..

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