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      Fifth Third

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      Fifth Third reviews

      CSR/Teller - Customer Service Representative Fifth Third Employee Review

      3.0
      5 Dec 2009
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      There is a lot of potential for career advancement at Fifth Third if you want it. The hourly wage is very nice compared to many places.

      Cons

      There is not a ton of support from upper management, which is kind of disappointing. They also seem to be more sales focused than customer service focused, but I guess most banks are now.

      Explore other reviews about Fifth Third

      5.0
      16 May 2026
      Personal banker ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Good Management and good culture

      Cons

      Underpay, and personal banker I are always hating on PBII

      4.0
      3 Jun 2026
      Personal banker ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Strong focus on customer relationships and professional development. Supportive team environment with opportunities to learn retail banking, financial products, and sales techniques. Good benefits and clear expectations for performance.

      Cons

      Sales goals can be demanding at times, and balancing customer service with production expectations can be challenging. Staffing levels occasionally created additional workload during busy periods.

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