Good place to work and to gain experience - Customer Service Representative Fifth Third Employee Review

3.0
24 Dec 2009
Recommend
CEO approval
Business outlook

Pros

Great size and the bank is large enough to offer opportunities to dabble in most areas of banking. If you enjoy selling, they compensate fairly.

Cons

HR is unbearable in my experiences. This has been confirmed by other high level employees. Not nimble and very conservative hiring practices.

Explore other reviews about Fifth Third

5.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

Good Management and good culture

Cons

Underpay, and personal banker I are always hating on PBII

4.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Strong focus on customer relationships and professional development. Supportive team environment with opportunities to learn retail banking, financial products, and sales techniques. Good benefits and clear expectations for performance.

Cons

Sales goals can be demanding at times, and balancing customer service with production expectations can be challenging. Staffing levels occasionally created additional workload during busy periods.

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