Great if you don't have a college degree - Customer Service Representative Fifth Third Employee Review

3.0
20 Jul 2010
Recommend
CEO approval
Business outlook

Pros

This would be a great job for someone that does not want to go to college or is currently attending college. I took the job after graduating from college and I hate that it is part time. The people are nice its just something I am highly over qualified for.

Cons

No opportunity for advancement, they do not acknowledge the people who do the most work. They do not care what clients need they just want to make their sales quota.

Explore other reviews about Fifth Third

5.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

Good Management and good culture

Cons

Underpay, and personal banker I are always hating on PBII

4.0
14 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good work environment. Management can be good depending on your branch. Can make lots of close friends.

Cons

Very sales-focused. Does not matter if customer does not qualify for credit cards, loan, etc., you have to put the application in to meet quota. And the occasional rude customer.

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