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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Good - Senior Customer Support Associate Firstsource Solutions Employee Review

      4.0
      2 Jan 2026
      Senior customer support associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Good job security and no pressure work environment

      Cons

      Long travel, no shift allowance for night shifts

      avatar
      Firstsource Solutions Response
      5mo
      Thank you for your feedback! We’re glad to hear that you appreciate the job security and stress-free work environment at Firstsource. Creating a stable and balanced workplace is something we take pride in. Transport and shift-related benefits are structured based on business requirements.

      Explore other reviews about Firstsource Solutions

      5.0
      4 Dec 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      18 May 2026
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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