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Firstsource Solutions

Engaged employer

Ridiculous - Claim Examiner Firstsource Solutions Employee Review

1.0
13 Dec 2016
Recommend
CEO approval
Business outlook

Pros

No one really bothers you. You can listen to a Ipod all day and just do your job

Cons

Matrix pay...Where do I begin. This pay structure is horrible. They sent us the worst trainer possible. Then throw you to the wolves. If you can process at a high rate. You can make great pay. If you make any errors though you can go from 20$ per hour to 8.50 in a heart beat. Then when you fix your errors they take months to get your pay back up to something livable. So if you want to be promised the world then end up broke take this job. It is really hard to do this job when you can go on break and look at a burger king and know they are getting paid more than you are.

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Firstsource Solutions Response
9y
Thank you for leaving us your review. We are sorry to hear about your unfortunate experience. That was truly not our intention. I would appreciate and value the opportunity to make this situation right for you. If you could get in touch with us by emailing marketing@firstsource.com to give us your feedback in more detail and allow us the chance to change your perception.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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