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Firstsource Solutions

Engaged employer

Bad place to work - Customer Experience Advisor Firstsource Solutions Employee Review

1.0
15 Jan 2017
Recommend
CEO approval
Business outlook

Pros

Had few sickdays due to serveire chest infection came back got recorded discussion then off with another sickness and got hr meeting and got fired for 2 many sicknesses bad practice you can't help if your ill and manager tokdvteam all about me and was telling my team mates that I'm not to come back she told her manager not to have me back and loads of backstabbing goes on would not ask anyone to work here if only sky new what was going on I work at Athena site so so bad managers and staff

Cons

job long hours bad managers loads of rd's and then hr meetings then sacks you. Pay not right all the time under pays staff or don't pay incentives as promised you only take 499 per fortnight bad wages.

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Firstsource Solutions Response
9y
Thank you for taking the time to leave us your feedback. We are sorry to hear about your unfortunate experience. That was truly not our intention. Please feel free to get in contact with us to give us your feedback in more detail and give us the chance to change your perception.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

2.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Helping patients is the best part of the job

Cons

Very little management support to onsite employees

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