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Firstsource Solutions

Engaged employer

Work from home team - Customer Service Associate Firstsource Solutions Employee Review

2.0
18 Dec 2017
Recommend
CEO approval
Business outlook

Pros

Work from home, fixed weekly shifts to 2200. good support from bosses.

Cons

Sense of isolation despite online support, low wages.

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Firstsource Solutions Response
8y
Thanks for taking the time and leaving us such great feedback, it's great to read that you and your team are well supported! We love receiving feedback from our employees and we strive to create an environment that allows you to do your best work and develop within the company. We are very grateful to you and your team for the hard work that you do. Keep up the good work!

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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