demotivated workforce - Customer Service Representative Firstsource Solutions Employee Review

Belfast Linehall - lack of management support and positive encouragement. its a tough job, but you know that when you apply. its a call centre afterall, but what you really need is a positive work culture and a happy positive vibe around you while youre working and, sometimes, taking grief. a few nice words of encouragement are all thats needed - not the continual 'taken for granted' attitude of the TLs and senior staff. Everyone moans about the shifts in there - so if you don't enjoy the company of the Jeremy Kyle audience, then Firstsource is NOT for you. 'Moaners R Us' it should be called.