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Firstsource Solutions

Engaged employer

Decent place - Customer Service Representative Firstsource Solutions Employee Review

4.0
17 Apr 2021
Recommend
CEO approval
Business outlook

Pros

You can potentially make some really good bonus. Each employee gets free sky subscription

Cons

Management need to be more understanding at times

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Firstsource Solutions Response
5y
Many thanks for your review. We're glad to know you're enjoying the exciting benefits and perks that Firstsource has to offer. We believe that our teams deserve the best as they contribute and add value to the company in all aspects. Our commitment is driven by our 'Employee First' culture and enabling Firstsourcers to perform their best matters most to us. Our leadership team believes in motivating, encouraging, and empowering Firstsourcers to accomplish their short-term and long-term goals. If you have any thoughts on how we can improve, please write to your HR Manager. Wishing you a fulfilling career with Firstsource.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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