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Firstsource Solutions

Engaged employer

want to move up think of somewhere else - Team Leader Firstsource Solutions Employee Review

2.0
18 Jul 2014
Recommend
CEO approval
Business outlook

Pros

Agents, my teamm especially only for them i wouldnt be still there,

Cons

training, insecurity no reassurance during this time due to operation management all layed off due to a restructuring plan.......................then employ a 22 yr old with 1 year team leader experience to be contact manager ... REALLY

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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