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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Great - Senior Customer Service Associate Firstsource Solutions Employee Review

      5.0
      5 Jan 2022
      Senior customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing work culture employee centric really helpful working culture

      Cons

      The company policies and incentive structure change.

      avatar
      Firstsource Solutions Response
      4y
      Thanks for sharing your experience, and we're happy to hear that you appreciate the culture at Firstsource. Providing a positive work culture to our employees is one of our key focus areas, and we are always striving to make it better. We provide a comprehensive total rewards package to all our employees. Regular compensation benchmarking exercise is done by the HR team to ensure that we are on par with the market trends. We take your feedback and wish you a fantastic career with Firstsource.

      Explore other reviews about Firstsource Solutions

      5.0
      4 Dec 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      23 Jun 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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