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Firstsource Solutions

Engaged employer

Compay review - Customer Service Representative Firstsource Solutions Employee Review

1.0
19 Jul 2023
Recommend
CEO approval
Business outlook

Pros

With HMO and dental benefits

Cons

The company and account I'm in is not yet well-established. The management is inefficient, incompetent, unorganized, and not well-trained. Uncompetitive salary-offer and incentives. Salary disputes every cut-off.

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Firstsource Solutions Response
2y
Thank you so much for sharing your experience with us. We understand the importance of providing comprehensive benefits like HMO and dental coverage. By taking care of our employees' health and well-being, we are committed to establish a well-organized and efficient company structure. This includes investing in competent management and fostering clear communication channels to ensure everyone is aligned with the company's goals. We will strive to create a diverse and inclusive workplace where everyone feels welcome and respected. Recognizing the value of my employees, I will strive to offer competitive salaries and incentives. Fair compensation is crucial for attracting and retaining talented individuals. Ensuring accurate and timely payroll is a priority. We encourage you to discuss this with your Manager and HR Manager. We will be happy to support you.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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