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Firstsource Solutions

Engaged employer

Meatgrinder - Customer Service Representative Firstsource Solutions Employee Review

1.0
10 Sept 2023
Recommend
CEO approval
Business outlook

Pros

The people are fun and really good to engage with.

Cons

It's a meatgrinder, I was hired with 15 other people. In 2 months there were only 3 of us left and they had hired an addition 4 groups of 15. Revolving door because the job is not fun or engaging. It's just been called a d***head by boomers and your not allowed to swear back for some odd reason.

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Firstsource Solutions Response
2y
Thank you for your feedback. We're glad you found your colleagues fun to work with. However, we're sorry to hear that you had a negative experience overall. High turnover and a stressful work environment are issues that we take seriously, and we're actively working to address them. We understand that customer interactions can be challenging at times, and we're dedicated to providing the necessary support and resources for our employees to navigate these situations.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

2.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Helping patients is the best part of the job

Cons

Very little management support to onsite employees

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