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Firstsource Solutions

Engaged employer

Worst work life balance - Senior Customer Service Associate Firstsource Solutions Employee Review

1.0
4 Dec 2023
Recommend
CEO approval
Business outlook

Pros

Nothing to mention here about the company

Cons

Minimum 14hrs of work Leads doesn't have proper knowledge to handle team members Mis Communication Work pressure

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Firstsource Solutions Response
2y
Thank you so much for taking the time to leave us feedback. We are disappointed to hear about your experience. That is not the employee experience we stand for. Our leaders go through development programs to ensure that they are well-equipped with the knowledge and skills required to manage their teams effectively. We have enabled various communication channels to promote transparency and a collaborative work environment. We take your feedback and will strengthen this further to ensure that Firstsourcers can thrive in their roles.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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