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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Flexible hours but difficult to make enough to pay the bills - Claims Examiner Firstsource Solutions Employee Review

      4.0
      11 Apr 2024
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      The hours are flexible and there are good benefits.

      Cons

      Claims are paid by the claim, it's called matrix pay.

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      Firstsource Solutions Response
      1y
      Thank you so much for taking the time to leave us feedback. Flexible hours and good benefits are positive aspects, the matrix pay structure, where claims are paid based on the specific claim and performance metrics, is aligned with company standards and is designed to reflect the nature of the work and productivity expectations.

      Explore other reviews about Firstsource Solutions

      5.0
      4 Dec 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      23 Jun 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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