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Thank you for sharing your feedback. We're pleased to hear you had a positive experience with our team in Derry. However, we're disappointed to learn about your negative interactions in Belfast and with the GM. We take reports of bullying and unprofessional behaviour very seriously and will investigate these claims to ensure that our workplace remains respectful and inclusive. We're committed to providing a supportive and positive work environment for all our colleagues, and we'll use your feedback to help us identify areas where we can improve our leadership practices.