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Firstsource Solutions

Engaged employer

It's a call centre... A fair bit cleaner and more organised. - Customer Service Agent Firstsource Solutions Employee Review

2.0
20 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Clean work environment Friendly managers

Cons

Not much room for improvement

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Firstsource Solutions Response
1y
Thank you for your feedback. We’re pleased to hear you had a positive experience with our work environment and management team. We understand that opportunities for growth are important, and we’re continuously working to strengthen our development pathways and make progression more visible and accessible across all roles. We appreciate you sharing your experience and wish you all the best in your next steps.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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