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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Good place to start off bpo/kpo career - Customer Support Associate Firstsource Solutions Employee Review

      4.0
      15 May 2025
      Customer support associate
      Recommend
      CEO approval
      Business outlook

      Pros

      -good salary per market standards -managers are good -work life balance, leave approvals are easy

      Cons

      -little micro management -delay in IT dept.

      avatar
      Firstsource Solutions Response
      1y
      Thank you for sharing your feedback. We’re glad to hear that you appreciate the competitive salary, supportive managers, and work-life balance along with easy leave approvals. We understand that micro-management can sometimes impact autonomy and motivation,

      Explore other reviews about Firstsource Solutions

      5.0
      4 Dec 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      23 Jun 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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