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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Awesome - Customer Service Representative Firstsource Solutions Employee Review

      3.0
      3 Aug 2025
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Good place to work and managers are helpful

      Cons

      There is always discrepancy in the pay and also no career growth

      avatar
      Firstsource Solutions Response
      7mo
      Thank you for sharing your feedback. We’re pleased to hear you valued your colleagues and found managers helpful. We understand your comments regarding pay and career progression and continue to review our processes and development opportunities to support colleagues and help them grow within Firstsource.

      Explore other reviews about Firstsource Solutions

      5.0
      4 Dec 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      18 May 2026
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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