Disheartening Workplace Culture and Management - Anonymous employee Forrester Employee Review

1.0
2 Jun 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

People, Culture and work flexibility which used to be top notch back in early days of 2010 started going downwards from 2017 onwards.

Cons

I regret to say that my experience working at Forrester Reseach was deeply disheartening and left me with a negative impression of the company as a whole. What used to be an employee friendly company - known for its culture, work life balance and friendly policies, turned into hire and fire culture company lately. They started 2023 by laying off 80 people in Jan followed by another round of 150 layoffs in May 2023. These layoffs had no human touch and people with 10+, 15+ and even 20+ years of experience of working in Forrester were let go in like 15 mins. Many roles were handed over to Whites/Caucasian people in the barb of leadership moving to Europe/US. Out right Racist thinking and actions. The executive leadership is blind folded and have hired some really incompetent and lackadaisical business functions leaders. I strongly advise individuals from all racial backgrounds to reconsider working at Forrester, until they address and eradicate the toxic culture of racial discrimination within their organization. It is imperative that they take proactive measures to educate their employees, implement diversity and inclusion training, and enforce strict policies against any form of discrimination.

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Forrester Response
3y
Thank you for sharing your perspective. I’m sorry to read you left us disappointed. It would be impossible for me to adequately convey how much thought and careful planning go into the difficult decision to let employees go. Saying goodbye to colleagues and friends is really hard and it’s important to note that we support every terminated employee with severance and career placement assistance. To be very clear, we have a zero-tolerance policy for discrimination of any kind. We encourage all employees to participate in anti-discrimination and inclusion training throughout the year to help ensure a safe and productive workplace. Additionally, we are launching a “Courageous Conversations” series to empower and equip employees with tools to contribute to an inclusive culture. We’ll continue to implement new initiatives as our Diversity & Inclusion function evolves under our new Director of D&I hired earlier this year. My door is open to you if there’s anything else you’d like to share. You can reach me at emessier@forrester.com. Thank you. Erin

Explore other reviews about Forrester

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Forrester is a truly rewarding place to work. I feel like I make a meaningful difference every day, both for our clients and within the organization. The colleagues here are exceptional. They are smart, collaborative, and genuinely supportive. I’m constantly learning from a talented group of people who care deeply about the quality of their work and the impact it has. The culture encourages thoughtful problem-solving, professional growth, and doing work that matters.

Cons

The most challenging aspect right now is the current business performance, which can create uncertainty and added pressure across teams. At times, this environment can impact workloads, decision-making speed, and overall predictability.

2
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Forrester Response
4d
Thank you for your many years of contribution to Forrester ! I’m really glad to hear how strongly you feel about your colleagues and the impact of the work. It's wonderful to see the combination of thoughtful problem-solving, collaboration, and meaningful outcomes reflected in your experience. You’re also right to call out the challenges of the current business environment. Periods of change and performance pressure can create uncertainty, and I know that can impact workload, pace, and predictability. I am confident we are on the right path towards growth this year and it wouldnt have been possible without great colleagues like you. Thank you again for your candid feedback, it means a great deal coming from someone with such deep experience at Forrester. Jobina Gonsalves Chief People Officer
1.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

I’m sorry to say, none.

Cons

The way the RA role is postured is dishonest and takes advantage of young professionals looking for research exposure. The title of the role, the fact that they ask for data experience and “excellent academic standing” and the early interview process lead you to believe that you will be engaging actively with and supporting the research. Once hired, it becomes clear that the role is purely administrative and you are there to push paper. They promise research exposure once you “gain the trust of your analysts,” but the lack of RAs and constant layoffs mean that even if that day comes, it’s unlikely you will have time to engage with the research in a meaningful way. Further, many analysts consistently speak down to RAs and clearly have a very low opinion of them, and if not, are only culturally used to leaning on RAs for simple administrative support, so I learned quickly that the idea of an RA engaging closely with research was almost unheard of at Forrester despite what I had been told.

3
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Forrester Response
4d
Thank you for taking the time to share your experience, and I am sorry to hear it didn’t align with what you were hoping for in the role. At Forrester, the Research Associate role has long been viewed as a strong foundation for launching a career. We typically hear that it offers meaningful learning opportunities, exposure to the research process, and a valuable springboard into a wide range of paths, both within Forrester and beyond. That said, it’s critical that expectations are clear from the start and that employees feel they’re growing in line with those expectations over time. It sounds like that didn’t hold true for you. I’d welcome the opportunity to learn more about your specific experience if you’re open to it. Pls reach out for a call so i can understand more. Thank you again for your candid feedback, and I wish you all the best in your next steps. Jobina Gonsalves Chief People Officer
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