Too much of Leadership... - Anonymous employee GE Employee Review

Too many Leaders, Managers and very less doers and individual contributors. Hence, Quality of Products suffers as reviews are more Non-Technical in nature. Focus is more to satisfy "Internal Customers" i.e. bosses, leaders. Actual Customers suffers a lot with late responses and poor quality of resolution as performance metrics is not decided by them Since, salary, bonus and promotion is decided by your boss and not by your Customer, clearly focus is somewhere else.