Good company that maybe has lost it's way.. - Assistant Customer Experience Manager Gap Employee Review

4.0
19 Jun 2016
Recommend
CEO approval
Business outlook

Pros

They value work life balance, competitive wages if you are in the metro area. Strong company values, Working with a peer group that is hard working and can maneuver change quickly. Best retail company I have ever worked for,

Cons

Company is in a transition period that makes running a store tuff due to conflicting information\ direction. Corporate does not seem to relate to field issues at times. Payroll was always an issue...never enough to produce the results we needed to deliver. Probably the same issues most retailers are having right now.

Explore other reviews about Gap

5.0
19 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Great management and a nice place to work.

Cons

No major cons. Customers were sometimes rude.

1.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Hourly rate is decent and pays weekly

Cons

Managers think they are above everyone even when they have as much potential as a goldfish in life. We are pushed to get customers to sign up for a store credit card which is one of the worst credit cards I’ve seen. Your worth at this company is dependent on how many credit cards you can get which is so dehumanizing. Horrible culture and company to work for.

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