Good Start into Technology - Client Success Manager Gartner Employee Review

3.0
9 Jul 2021
Recommend
CEO approval
Business outlook

Pros

Good benefits Smart colleagues Great PTO 401k match Stock purchase program

Cons

Culture is metric driven with no room for context. "Top performers" can be lucky with their territory, and then get promoted and become a mentor or to other roles. Initiatives are numbers driven, rather than incorporating end-users in conception for what we need, leading to under utilized, over hyped tools.

Explore other reviews about Gartner

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great ownership culture - if you want to innovate they will give you the reins

Cons

Data quality / consistency of engineering trams

4.0
14 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Being a globally recognized company makes it easy to consistently engage clients. Great benefits. Amazing people (managers and colleagues) For the most part there is a clear path to success and promotions. Executives listen to feedback after every internal call to help guide strategy.

Cons

In office mandate increasing in office days from once a month to once a week. Need to live in Florida or Texas because of the in office mandate. Promotions take a while since there are many people going for the same roles. Hard to reach clients and constant territory’s shifting makes it difficult to achieve the numbers you and management expect.

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