Dispute Intake - Disputes Specialist Genpact Employee Review

5.0
1 Nov 2022
Recommend
CEO approval
Business outlook

Pros

Flexible hours, no micromanaging, work from home, supplies equipment.

Cons

Ups and downs with OT, unorganized at times, sometime you’re pulled off chats and phones back and forward. Not easy to move up within the company.

Explore other reviews about Genpact

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

excellent culture, good comp, remote first

Cons

none - cant think of any

2.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Market rate compensation, not much else

Cons

AI is dismantling Genpact’s services-focused business model. The result is a toxic work environment with a dying culture: fear of layoffs, unclear goals, constant turnover, and remaining employees absorbing multiple roles as colleagues are fired or leave.

3
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