Worst workplace I've ever experienced! - Anonymous employee GoCardless Employee Review

1.0
6 Feb 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I don't see many positives, aside from the office being relatively nice and having the opportunity to meet some friendly colleagues.

Cons

If you appreciate micromanagement, this company is a strong recommendation! - Ridiculous salary - The Middle Management is terrible, as noted in another review. Truly a total Clown Show. - Very cliquey, don’t expect to be in the “Core” group (especially if you are at the bottom of the ladder) - The leadership lacks respect for the company's values. The claim of 'We care deeply' raises questions, especially given how employees are treated daily and the decision to shift jobs to Riga. It's astonishing to see this discrepancy. - Despite fostering a high-achievement culture, employees aren't adequately rewarded due to cost-cutting measures. The entitlement for employees' work without the right compensation is surprising.

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GoCardless Response
2y
Thank you for sharing your feedback regarding your experience at GoCardless. We appreciate your candid remarks, both on the positive aspects you highlighted and the challenges you faced during your time with us. It's encouraging to hear that you found the workplace environment pleasant and that you were able to form connections with friendly colleagues. Creating a positive workplace culture is essential for us, and we value the relationships that our employees build within the company. We take your concerns seriously, especially regarding micromanagement, salary, middle management, and the perceived cliquishness within the organisation. We aim to foster an environment where all GeeCees feel supported, valued, and included, irrespective of position within the company. Your observations about leadership, company values, and compensation are noted, and we acknowledge the importance of aligning actions with our stated values and providing fair compensation for the hard work and dedication of our employees. These areas are fundamental to creating a culture of respect, recognition, and fairness within the organisation. We appreciate your insights and the time you took to share your thoughts, thank you for being a part of our team and for providing your feedback.

Explore other reviews about GoCardless

5.0
18 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Culture is 11/10 and they really care about your mental health.

Cons

Can't think of any cons

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GoCardless Response
1y
Thank you for sharing your feedback. We’re thrilled to hear that your experience at GoCardless has been so positive and that you rate our culture so highly. It’s great to know that you feel supported in terms of mental health and well-being. We believe that a strong, caring culture is essential for productivity and employee satisfaction. If there’s anything you’d like to share about how we can keep enhancing our workplace or any ideas you have, please don’t hesitate to let our People team know. Thanks again for being a part of our team!
3.0
2 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Everyone is really kind and helpful. People stay for the company culture.

Cons

Absolutely no upward mobility. No promotions or raises. The company is in a tough spot financially. It's very sellable but customer retention and growth is a major problem and no one has the answers to solve for it.

1
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GoCardless Response
10mo
Thank you for your candid feedback and for your years with GoCardless. We're truly glad to hear that you experienced a kind and helpful culture, and that our team environment was a highlight during your time with us. We understand your concerns regarding career progression and the challenges faced by our US team. We also recognise the importance of seamless cross-geo support and are continually striving to improve our operational efficiency to better empower our sales teams worldwide. We wish you all the best in your future endeavours.
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