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      Hibu

      Engaged employer

      Hibu reviews

      High Turnover - Digital Account Executive Hibu Employee Review

      1.0
      3 Nov 2022
      Digital account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work life balance. That’s about the only positive of working here.

      Cons

      -Extremely high turnover - Low Base Salary - Constant Changing Pay Structure - They lie and tell you it’s all warm leads. It’s a cold calling job - You sell small businesses and then they cancel and you get charged back on your commissions when inevitably the program you sell them fails - Want to promise the world to customers and then on the back end build extremely generic and terrible websites and programs, leading customers to cancel. - Managers seem to do nothing to help you and then you get all blame

      avatar
      Hibu Response
      3y
      As a current employee we would like the opportunity to address your concerns directly. Please give us a call at 855-447-4428. Our Sales Planning department works hard to provide scored leads to all of our teams. The overall compensation opportunity is based on the average new employees annual earnings. As with any sales opportunity you get out of the role what you put in. We have one of the lowest customer churn rates in our industry which is a testament to our products and services delivering results to our customers and we are proud of this. Wishing you all the best!

      Explore other reviews about Hibu

      5.0
      19 May 2026
      Digital account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing culture. Tight knit family. Be your own boss.

      Cons

      Trouble getting website adjustments done properly.

      avatar
      Hibu Response
      4w
      We love to see that your team is a tight-knit one, and we understand there are areas where we can improve. We would appreciate your input on how we can do better. Please call our HR department at 855-447-4428.
      2.0
      29 May 2026
      Digital account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      autonomy, product is seemingly good

      Cons

      Overall a terrible sales org, commission structure is nonsense and very low percent of reps are on the high tier, including reps that are top performers being on the mid or low tier commission. You are responsible for prospecting, closing, and account management so job gets harder the longer you are there. Force you into long meetings so the VP can show everyone Christopher Voss masterclass videos that are irrelevant. Sales contests where the reward is literally 5 dollars. Training is completely disconnected from how the job actually is, even down to the tech stack they teach you. Sales planning does nothing and does not provide any new leads or any sales tools that work. They do not even have a list of discovery questions to provide you. No one uses any of their provided tech stack you just have to figure out your own processes with no support. Very low base salary which they will lower if you get put on PIP. Extremely unstructured PIP program with no concrete numbers or explanation for how to get off of PIP. Extreme favoritism at the managerial level.

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