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      Hilton

      Engaged employer

      Hilton reviews

      I have very much enjoyed this position and would recommend working with the Hilton team. - Guest Service Representative Hilton Employee Review

      5.0
      24 Jan 2012
      Guest service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Level of quality of the hotel compared to others. Meet a lot of motivated, team oriented people. Your manager has a huge impact on whether or not you enjoy your job and I really respect my manager. I feel that I have increased my professionalism, communication and social skills by working here.

      Cons

      Long hours. New policy stating that front desk members have to stand up during shift (8 hours)! Only 3 shifts: morning 7-3, evening 3-11, night 11-7, so limited flexibility. I am a college student and do not know if I would want to work here for my real job/career.

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      5.0
      18 Mar 2026
      Senior manager - data governance
      Recommend
      CEO approval
      Business outlook

      Pros

      Great work/life balance, and great benefits

      Cons

      Can be slow to adapt to new processes

      3.0
      5 Jun 2026
      Security officer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

      Cons

      I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

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