Front Desk Receptionist - Front Desk Receptionist Hilton Employee Review

3.0
4 Jul 2018
Recommend
CEO approval
Business outlook

Pros

Staff discounts on all company hotels under Hilton Brand (depending on availability). Example: Curio Hilton in Ibiza is usually £500 per night you can get it done £35. Can be lots of job opportunities if you’re looking to climb up the ladder. Can transfer move abroad to work as it’s a multinational brand. Meet lots of people from different backgrounds and nationalities. Management will teach you things, if you ask, to help you get comfortable and make transitioning to a higher position easier. Staff in all departments are lovely, more like a family away from home than colleagues.

Cons

Sometimes hotel will overspend on hours meaning you’ll get less hours than you’re contracted a month. Apparently only allowed to have 1 weekend off a month but you’ll be lucky if you get that. Can work up to 8/9 days in a row without a day off (not always, usually if lots of people are on holiday) Unsocialable hours (( Pros definitely outweigh the cons ))

avatar
Hilton Response
7y
Thank you for taking the time to give us a review and offer feedback. As you know, it is our desire to offer the best to our Team Members by building a strong foundation for health and well-being, which is part of the Thrive@Hilton Body pillar. It's nice to be acknowledged for what we do well and especially rewarding to have you represent our Values. We appreciate you taking the time to share feedback and encourage you to speak with your manager or HR team to discuss your concerns. Thank you for all you do!

Explore other reviews about Hilton

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Super friendly, flexible hours, good management

Cons

On your feet for hours, miscellaneous tasks at times

3.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Meet a lot of people

Cons

Crazy schedules say good bye to a regular sleep schedules because if you're stable no one else is.

See reviews by: Helpful|Rating|Date|All