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      Hilton

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      Hilton reviews

      It's only okay - Gift Shop Attendant Hilton Employee Review

      3.0
      28 Sept 2013
      Gift shop attendant
      Recommend
      CEO approval
      Business outlook

      Pros

      Team member travel program is decent (as long as what you are looking for is available), pay is pretty good; as a gift shop attendant I started at $9.00/hr and now I make almost $10/hr. Friendly managers.

      Cons

      Weekend scheduling (at least in my department) is a joke. Only one person working the gift shop for the whole day on any given Saturday or Sunday. Makes for a super long, boring, and challenging shift if it is a busy day. Also, have tried numerous times to advance and have been passed over for someone less qualified. I'm at the point of giving up any hope of starting a decent career with this company.

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      5.0
      18 Mar 2026
      Senior manager - data governance
      Recommend
      CEO approval
      Business outlook

      Pros

      Great work/life balance, and great benefits

      Cons

      Can be slow to adapt to new processes

      3.0
      5 Jun 2026
      Security officer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

      Cons

      I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

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