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      Hilton

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      Hilton reviews

      New employee and dazzled thus far - Guest Service Representative Hilton Employee Review

      4.0
      21 Dec 2013
      Guest service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      My hotel offered free hot lunch everyday and there's no shortage of starbucks. I truly feel apart of a team that is all working together to improve our guest's experiences. This is a company I could see myself staying with for a very very long time.

      Cons

      The starting pay is laughably low. I would probably make as much working in fast food or starbucks. Paying rent on that low of pay is barely possible. This is the only reason I have to potentially leave my job.

      Explore other reviews about Hilton

      5.0
      24 Feb 2026
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Great systems for all departments

      Cons

      Can be quite overwhelming to learn everything

      3.0
      5 Jun 2026
      Security officer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

      Cons

      I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

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