Good Company to work for/Great culture - Anonymous employee Hilton Employee Review

4.0
28 Aug 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company has a great culture and opportunities to expand your experience by participating in a variety of projects. The people are generally supportive. The leadership is ethical and strives to cultivate the company's stated values. The travel benefits are very good.

Cons

Promotions are sometimes based more on who you work for verses the actual performance achieved. Salaries are typically below the market and internal raises can be slow to resolve shortfalls in pay. Work-life balance is pretty good, but it is a fast pace environment.

Explore other reviews about Hilton

5.0
5 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Best workplace ever! Great team, benefits, travel and hotel stay perks!

Cons

No Cons to mention at this time.

2.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Different services and softwares provided by Hilton are convenient to have access to.

Cons

The new PMS system, PEP, is awful. They got rid of F&B Distribution for night audit which means a lot less work for night auditors and way more work for accountants. PEP also doesn’t have the same functionalities as OnQ, the previous PMS. I have not heard any good thing about PEP after all these years. The team member travel discounts aren’t good anymore. They used to be flat rates across three tiers of hotels, but now they are extremely variable and can run very high. On top of that, hotels and resorts still charge team members for parking and service fees, so you still can’t afford to travel on the discount. That is, if you even find the team member rate available. Chances are, you’ll be working for a franchisee, not Hilton itself. They may be one of the world’s best companies to work for, but you probably won’t actually be working for them. California taxes and district fees felt mishandled by corporate.

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