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      Hilton

      Engaged employer

      Hilton reviews

      Constant system issues which affected pay, and made for VERY unhappy guests that we in turn had to deal with. - Reservation Sales Specialist Hilton Employee Review

      3.0
      17 Oct 2014
      Reservation sales specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Working from home. Fair wages. Period.

      Cons

      You are micro managed to the 'nth' degree. Every single call is monitored. If you sneeze, they know about it. No matter how long you are there, the monitoring never ceases. Lack of trust from the company gets very old. Not much room for advancement. System issues would be fixed, only to have the same issues come up again and again. Wasn't happy with some of it's business practices. Lastly, tons of misdirected calls that affected your stats, and therefore your wages.

      Explore other reviews about Hilton

      5.0
      27 Apr 2026
      Food and beverage attendant
      Recommend
      CEO approval
      Business outlook

      Pros

      Good managers and employees, Hilton family pricing

      Cons

      Very slow location in Houston

      3.0
      5 Jun 2026
      Security officer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

      Cons

      I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

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