Mostly great place to work, but a lot of Kool aid being offered and drunk by others - Senior Manager, CRM Hilton Employee Review

4.0
17 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Very flexible from a WFH, working hours, etc perspective if you're on the right team/have a good boss; people are very nice and mostly high performers; employee hotel rates are pretty good

Cons

Benefits are pretty meh/borderline bad in terms of maternity leave, medical plan, time off is decent but isn't unlimited, bereavement leave is pitiful (only 5 days when my mother passed away, I was expected to use PTO or take unpaid leave for any "additional grief time"). There is also a lot of expectations in terms of drinking the Kool aid and believing you're there for a purpose that isn't just making a major corporation money. They don't pay great but aren't the worst, mat leave isn't the worst I've ever seen but isn't great, etc. But even with all that, they still think everyone should feel super privileged and lucky to be there, and are stunned beyond belief when someone would leave for more money, fully remote, unlimited PTO, etc

Explore other reviews about Hilton

5.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Health insurance for me an my partner

Cons

I don't have any cons

3.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

Cons

I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

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