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Hilton Garden Inn

Part of Hilton

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Toxic Leadership and High Turnover in the Sales Department - Sales Manager Hilton Garden Inn Employee Review

1.0
28 May 2025
Recommend
CEO approval
Business outlook

Pros

At the Hilton Garden Inn & Homewood Suites Calgary Downtown, the hotel team is genuinely wonderful, friendly, supportive, and professional. Unfortunately, their positivity is overshadowed by the dysfunction within the Sales department.

Cons

The Sales department suffers from extremely poor leadership. The environment is toxic, dominated by excessive micromanagement and a lack of trust. Morale is consistently low and turnover is very high, most new hires leave within 6 months and some quit within weeks. As a Dual Sales Manager, you will feel isolated from the rest of the hotel team and excluded from the collaborative hotel culture that exists outside the department.

Explore other reviews about Hilton Garden Inn

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hours, great management, great coworkers.

Cons

No cons that I experienced.

4.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Friendly coworkers and good pay

Cons

demanding hours and old property

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